RETURN & EXCHANGE POLICY

All Sales are final.

Please inspect your item upon arrival. If there is any damage please reach out right away so we can address and fix the situation. 

• The first burn of your candles is the most important! Wax holds memory from the first time it is lit. We recommend burning your candle for at least 2.5 - 3 hours the first time you light it, or 1 hour for every inch of diameter of the container. If this step does not occur your candle will most likely tunnel. 

• Never burn your candle for more than 4 hours, this will prevent carbon from forming on the wick which creates black soot on your jar.

• Use your candle lid or a snuffer to distinguish your candle's flame to keep it burning clean and prevent tunneling.

• Never leave a burning candle unattended. Extinguish all candles when you leave a room or before going to sleep.

• Follow the 2 2-foot rule - don't place a burning candle near clothing, books, curtains, or anything flammable.

• Keep lit candles away from drafts, ceiling fans, and any air currents.

• Always trim your wick to 1/4 inch each time before you light your candle. This helps prevent the flame from getting too large and keeps your candle burning at its best!

• Keep candles out of the reach of children and pets.

• Place candle holders on a stable, heat-resistant surface that is sturdy and large enough to catch any melted wax.

• Let your candle create a wax pool each time you light it. This will ensure the strongest fragrance possible! 

• Always read and follow manufacturers' directions for use and safety, and extinguish a candle if the flame gets too close to the candle holder or container.

• Place burning candles at least 3 inches apart from one another.

• A burning candle should not be used as a nightlight.